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  1. Camunda Optimize
  2. OPT-2206

Failed to get authorizations backend error when engine offline, but no redirect to login page

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Details

    • Bug Report
    • Resolution: Won't Fix
    • L3 - Default
    • 2.5.0
    • None
    • backend
    • None

    Description

      • given:
        optimize started normally (with running engine and elasticsearch) + user logged in
      • when:
        engine goes offline after some time and user refreshes
      • then:
        backend returns 500 status with error message "Failed to get authorizations from any engine for user demo"
        User sees error message notification but stays on the same page. (see attached screenshot)
      • expected:
        backend returns 401 and user gets redirected to login page

      *Hint:*
      It might related to an issue in the authorization cookie session refresh when the engine is offline.
      Logs of the server exceptions are attached.

      mgm-controller-panel

        This is the controller panel for Smart Panels app

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              Unassigned Unassigned
              michael.wagner Michael
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              Dates

                Created:
                Updated:
                Resolved:

                Salesforce