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  1. Camunda Optimize
  2. OPT-4743

Using multiple view level filters displays a confusing instance count

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    • Bug Report
    • Resolution: Done
    • L3 - Default
    • 3.4.0-alpha1, 3.4.0
    • None
    • backend
    • None
    • Not defined

    Description

      When multiple view level filters are applied, it is possible that a smaller amount of data is displayed than the number of instances matching the query. This behaviour is technically correct but also confusing to the user. The instance level filters for instances that have flow nodes/user tasks/incidents matching the view level filters. However, using combinations of view level filters can easily remove all of the actual view level data, resulting in confusing results as attached. For example, a view level filter for flow node states that are canceled and running would leave no data as a flow node cannot be in both states. However, the instance count would still be the number of instances that contain at least one flow node in both states.

      mgm-controller-panel

        This is the controller panel for Smart Panels app

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              Unassigned Unassigned
              joshua.windels Joshua Windels
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                Updated:
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                Salesforce