L2 - Critical Problem:
In the cloud environment it looks like entities are no longer accessible to users after pod restarts. We have seen this in the Optimize dev cluster with collections, but there are also user reports (more context here).
Steps to reproduce:
Create a collection. Restart the Optimize pod(s)
Actual result :
The collection (or possibly other entity) is no longer displayed in the UI
Expected result:
All entities that existed before the restart should still exist after the restart
Hint:
- the entities actually still do exist in ES, but the user has no permission to access them. So it is a question of permission rather than data loss.