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  1. Camunda Optimize
  2. OPT-6113

Delay initial backoff for Optimize importers

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      When a user creates a cluster in the cloud, it can be that their first action is to create and deploy a process. By the time this is deployed, Optimize's import pipelines might have backed off up to 30 seconds (or their configurable amount), meaning that there is a somewhat unnecessary delay in the import of that first process. It would be a cleaner experience for users to be able to see that first process almost immediately.

      We should investigate whether or not it makes sense to delay back off for the first x number of minutes of operation after Optimize starts up

      ATs:

      • Importers can be configured to delay the starting of backing off
      • Documentation is updated
      • For SaaS customers, a sensible default is used

      Justification:

      Users expect data to be instantly available in Optimize in the case where there is not a backlog of data to be imported. The backoff behaviour is unclear and this will make the user's first cloud experience a bit smoother

        This is the controller panel for Smart Panels app

              Unassigned Unassigned
              joshua.windels Joshua Windels
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                Created:
                Updated: