Problem Definition

User Story

As an Optimize administrator
I want to know when data didn't import correctly
So that I can decide on the right nested document limit

User Stories

• (MH) As a process owner, I want to know when a process instance doesn't import properly so I can escalate as necessary
• (MH) When a process instance doesn't import correctly, I want to know the reason so I can troubleshoot and address the root cause
• (NTH) As an admin, I want to know immediately when data doesn't import properly so I can address the issue

PM Notes (Customer requests, context, assumptions)

• The process owner needs to know to whether it's a problem, how bad the problem is, and what to do about it
  *The admin needs to know the same as a process owner but also needs to know how to fix it
  • Increasing the nested document limit is one way an admin can address the problem (for C7 and C8SM)
• A basic solution is worth a few engineer-days in Q2. If there aren't any low-hanging fruit, we will have to scope this out properly and delay until a later quarter
• Blocking data import is a heavy-handed notification method. This should never be necessary.

Solution Definition

Solution Ideas

• Increasing the default max is another way to relieve the pain that customers are currently facing
• Setting Skip data to True

Design Notes (Videos, mockups, guidance)

User Scenario

GIVEN
(MH/SH/NTH) WHEN
(MH/SH/NTH) THEN

Metrics (if applicable)

• Record a Mixpanel event when data is skipped due to the nested document limit