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  1. Camunda Optimize
  2. OPT-6451

Onboarding Email gets sent more than once in a multi-instance environment (Saas)

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    • Icon: Bug Report Bug Report
    • Resolution: Fixed
    • Icon: L3 - Default L3 - Default
    • 3.10.0-alpha1, 3.10.0
    • None
    • backend
    • None

      Brief summary of the bug. What is it ? Where is it ?

      The onboarding email gets sent once for every instance of Optimize in Cloud Mode, as opposed to just once. Moreover importing the Process Onboarding data will also trigger an e-mail if the check is being performed in an instance other than the one that actually imported the customer data

      Steps to reproduce:

      Actual result:

      One onboarding E-Mail per instance is sent

      Expected result:

      E-Mail is sent only once

      Hints:

      • All existing definitions should be marked as onboard already (migration)
      • On import of a new definition, it should not be marked as onboarded
      • The onboarding checker should read from ES to find which onboarding emails to send
      • Upon sending email, the onboarding checker should update the process to be onboarded
      • The onboarding data that we preload should be considered already onboarded

      Testing notes:

      • New processes with a completed instance should receive a single onboarding email in Cloud SaaS environments
      • The onboarding dataset should not trigger an email

        This is the controller panel for Smart Panels app

              Unassigned Unassigned
              giuliano.rodrigues-lima Giuliano Rodrigues Lima
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                Created:
                Updated:
                Resolved: