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Bug Report
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Resolution: Unresolved
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L3 - Default
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Not defined
What is the problem ?
Heatmap report does not always automatically respect latest version of updated BPMN model:
When deploying an updated version of a definition, the heatmap BPMN for a "version:latest" report is not automatically updated in the report view mode. Instead, it is still showing v1 of the BPMN model instead of the latest v2 of the model. It is being updated correctly in the preview of the definition selection. If you change the version selection to sth else and then back to lastest, the bpmn is also displayed correctly in the report view mode.
Prerequisites:
- A test model was deployed
Steps to reproduce:
- Create a heatmap report on the deployed test process, configuring "Version latest" for the report definition source
- Alter the test process model in some way, eg adding a flownode, and deploy it as version 2 of this same process
- Wait until Optimize has imported the new data
- Refresh the heatmap report
Actual result:
The heatmap in the report still displays the BPMN of version 1 of the process instead of the updated version 2, despite the report being configured to analyse the "latest" version.
If the user edits the version selection, eg manually selecting a specific version, and then swtiches back to "latest", the heatmap is updated correctly.
Expected result:
The heatmap in a "version: latest" report should always automatically update to the latest BPMN of the respective process.
This is the controller panel for Smart Panels app
[OPT-6465] "Version Latest" configuration on a report "Flownode duration" or "Flownode count" doesn't work as expected
Hi cigdem.ilhan , i am running into the exact same problem like Enrico. I am using Optimize 3.9.3 and the same diagrams that Enrico shared in his screenshots.
I also attached those diagrams.
Steps to reproduce:
- Deploy carPolicyRequest-init.bpmn and callMultiplePolicyRequest.bpmn
- run callMultiplePolicyRequest (no vars required)
- Create a heatmap report in Optimize: Flownode Duration and Flownode Count, both using Versin: Latest
- Deploy callMultiplePolicyRequest-final.bpmn (not sure if this is relevant, but i stored both diagrams in separate files in Camunda Web Modeler)
- run run callMultiplePolicyRequest again. Now you should have the same "broken" heatmap like in Enricos screenshot.
Currently this issue blocks us from publishing the "Getting Started with Optimize" course in academy. Can you have a look at it again?
Hi jana.eschwaltrup , I tested your issue on my side with diagrams you mentioned, seems works fine on my side. You can find the screenshots attached. Please let me know if I can support you more.
Hi cigdem.ilhan
is there any update on this topic? The bug is still existing in Optimize 3.10.0-alpha4
Hello cigdem.ilhan ,
the same behaviour appeared for a customer using Optimize 3.9.3 with Camunda 7. This finding was part of our interaction here: https://jira.camunda.com/browse/SUPPORT-16420
joshua.windels pointed me to this bug report in Slack: https://camunda.slack.com/archives/C55U06YRG/p1683196047007169
Jonathan
Hey cigdem.ilhan ,
Another prospect has raised this bug today as well.
Do we have any updates on this?
Thanks!
Just for the record: We added a workaround for the Camunda Academy course "Getting Started with Optimize" which will be published soon. It should be removed once the bug is fixed.
Hi helene.waechtler,
I've re-executed the processes as described.
I can confirm what you have observed about the diagram that doesn't update, but still shows the colors of the heatmap.
If I remember correctly, when I tried one year ago, the process picture was not updated and also the heatmap colors were not applied (I used the generic term "broken", I should have better specified).
If the second version of the process generates incidents, then the report will still show the v1 version, in standard black and white (no heatmap applied).
Thanks to you for your help!
If I'm not clear enough I could show you a recording or have a quick zoom call with screen sharing.
Hi helene.waechtler i referred to Enricos screenshot 
where the diagram should look like 
but instead shows the diagram from the previous version without any heat colors on it. You can also see the video of how i reproduced that with Optimize 3.9.3 in Screen Recording 2023-01-20 at 11.04.44.mov
With the latest version i could not reproduce that anymore.
This ticket was migrated to github: https://github.com/camunda/camunda-optimize/issues/10033. Please use this link for any future references and continue any discussion there.
Hi, I'm using Enrico's Curiotto Organization. Don't remember if and when I created it, or it was provided by default.