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Task
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Resolution: Fixed
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L3 - Default
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None
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None
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Not defined
Currently customer-onboarding is set to true for all C8 SaaS clusters. The data (or lack of) suggests that the added value for that data is minimal in increasing conversion. Consultants like the imported data to demo to users on C8 SaaS. If this has value for customers, it is most likely for trial customers. We should consider enabling this only for trial and internal users. For further context, see https://camunda.slack.com/archives/C02HPV98P9N/p1668779150695539
- The importing of the onboarding data should be disabled by default on C8 SaaS for non-trial and non-internal clusers, as it can cause some problems in startup, since Optimize cant start until the data is imported (
OPT-6223) - It requires special handling to do things like omitting from history cleanup
- The dates are partly fixed (and can be old) so it might not be so valuable to customers
Testing Notes:
- new clusters for non-internal and non-trial accounts should no longer have the customer onboarding data included on start up
This is the controller panel for Smart Panels app
[OPT-6590] Deactivate Customer Onboarding Data for C8 SaaS users
| Description |
Original:
Currently _customer-onboarding_ is set to true for C8 SaaS user. The data suggests that the added value for that data is minimal in increasing conversion. Consultants like the imported data to demo to users on C8 SaaS.
* The importing of the onboarding data should be therefore disabled by default on C8 SaaS, as it does cause some delays on startup ( * It requires special handling to do things like omitting from history cleanup * The dates are fixed (and old) so it might not be so valuable to customers |
New:
Currently _customer-onboarding_ is set to true for C8 SaaS user. The data suggests that the added value for that data is minimal in increasing conversion. Consultants like the imported data to demo to users on C8 SaaS.
* The importing of the onboarding data should be therefore disabled by default on C8 SaaS, as it can cause some problems in startup, since Optimize cant start until the data is imported ( * It requires special handling to do things like omitting from history cleanup * The dates are fixed (and old) so it might not be so valuable to customers |
| Description |
Original:
Currently _customer-onboarding_ is set to true for C8 SaaS user. The data suggests that the added value for that data is minimal in increasing conversion. Consultants like the imported data to demo to users on C8 SaaS.
* The importing of the onboarding data should be therefore disabled by default on C8 SaaS, as it can cause some problems in startup, since Optimize cant start until the data is imported ( * It requires special handling to do things like omitting from history cleanup * The dates are fixed (and old) so it might not be so valuable to customers |
New:
Currently _customer-onboarding_ is set to true for C8 SaaS user. The data suggests that the added value for that data is minimal in increasing conversion. Consultants like the imported data to demo to users on C8 SaaS. If this has value for customers, it is most likely for trial customers. It might be an option to only include this for trial users.
* The importing of the onboarding data should be therefore disabled by default on C8 SaaS, as it can cause some problems in startup, since Optimize cant start until the data is imported ( * It requires special handling to do things like omitting from history cleanup * The dates are fixed (and old) so it might not be so valuable to customers |
| Description |
Original:
Currently _customer-onboarding_ is set to true for C8 SaaS user. The data suggests that the added value for that data is minimal in increasing conversion. Consultants like the imported data to demo to users on C8 SaaS. If this has value for customers, it is most likely for trial customers. It might be an option to only include this for trial users.
* The importing of the onboarding data should be therefore disabled by default on C8 SaaS, as it can cause some problems in startup, since Optimize cant start until the data is imported ( * It requires special handling to do things like omitting from history cleanup * The dates are fixed (and old) so it might not be so valuable to customers |
New:
Currently _customer-onboarding_ is set to true for C8 SaaS user. The data suggests that the added value for that data is minimal in increasing conversion. Consultants like the imported data to demo to users on C8 SaaS. If this has value for customers, it is most likely for trial customers. It might be an option to only include this for trial users.
* The importing of the onboarding data should be therefore disabled by default on C8 SaaS, as it can cause some problems in startup, since Optimize cant start until the data is imported ( * It requires special handling to do things like omitting from history cleanup * The dates are partly fixed (and can be old) so it might not be so valuable to customers |
| Assignee | New: Joshua Windels [ joshua.windels ] |
| Status | Original: Triage [ 10612 ] | New: Ready [ 10005 ] |
| Description |
Original:
Currently _customer-onboarding_ is set to true for C8 SaaS user. The data suggests that the added value for that data is minimal in increasing conversion. Consultants like the imported data to demo to users on C8 SaaS. If this has value for customers, it is most likely for trial customers. It might be an option to only include this for trial users.
* The importing of the onboarding data should be therefore disabled by default on C8 SaaS, as it can cause some problems in startup, since Optimize cant start until the data is imported ( * It requires special handling to do things like omitting from history cleanup * The dates are partly fixed (and can be old) so it might not be so valuable to customers |
New:
Currently _customer-onboarding_ is set to true for all C8 SaaS clusters. The data (or lack of) suggests that the added value for that data is minimal in increasing conversion. Consultants like the imported data to demo to users on C8 SaaS. If this has value for customers, it is most likely for trial customers. We should consider enabling this only for trial and internal users.
* The importing of the onboarding data should be disabled by default on C8 SaaS for non-trial and non-internal clusers, as it can cause some problems in startup, since Optimize cant start until the data is imported ( * It requires special handling to do things like omitting from history cleanup * The dates are partly fixed (and can be old) so it might not be so valuable to customers |
| Description |
Original:
Currently _customer-onboarding_ is set to true for all C8 SaaS clusters. The data (or lack of) suggests that the added value for that data is minimal in increasing conversion. Consultants like the imported data to demo to users on C8 SaaS. If this has value for customers, it is most likely for trial customers. We should consider enabling this only for trial and internal users.
* The importing of the onboarding data should be disabled by default on C8 SaaS for non-trial and non-internal clusers, as it can cause some problems in startup, since Optimize cant start until the data is imported ( * It requires special handling to do things like omitting from history cleanup * The dates are partly fixed (and can be old) so it might not be so valuable to customers |
New:
Currently _customer-onboarding_ is set to true for all C8 SaaS clusters. The data (or lack of) suggests that the added value for that data is minimal in increasing conversion. Consultants like the imported data to demo to users on C8 SaaS. If this has value for customers, it is most likely for trial customers. We should consider enabling this only for trial and internal users. For further context, see [https://camunda.slack.com/archives/C02HPV98P9N/p1668779150695539]
* The importing of the onboarding data should be disabled by default on C8 SaaS for non-trial and non-internal clusers, as it can cause some problems in startup, since Optimize cant start until the data is imported ( * It requires special handling to do things like omitting from history cleanup * The dates are partly fixed (and can be old) so it might not be so valuable to customers |
| Status | Original: Ready [ 10005 ] | New: In Development [ 10312 ] |
| Assignee | Original: Joshua Windels [ joshua.windels ] | New: Cigdem Ilhan [ cigdem.ilhan ] |
| Status | Original: In Development [ 10312 ] | New: In Test [ 10004 ] |