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  1. Camunda Optimize
  2. OPT-6855

KPI reports are not shown on Dashboards page

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    • Bug Report
    • Resolution: Won't Fix
    • L3 - Default
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    Description

      Brief summary of the bug. What is it ? Where is it ?

      Creating process report that is set to be used as KPI is not shown on the Dashboards page next to its process even after waiting couple of minutes.

      Triggering KPI reports with creating Process Overview Dashboards are also not shown on Dashboards page. 

      Steps to reproduce:

      Create new report - select process and one of the KPI templates. Save the report

      1. Create a Process Overview Dashboard - check if all kpi reports in collection
      2. Check Dashboards page to see kpi reports 

       

      1. Create Kpi reports from templates (I did 75th percentile, kpi SLA met, kpi success rate)
      2. Check dashboards page to see kpi reports

      Actual result:

      Report is not shown as a KPI on the Dashboards page

      Expected result:

      Report is shown as KPI on Dashboards page

       

      Testing notes:

      It makes sense to set the `kpiRefreshInterval` config property to a lower value so that there's no need to wait until the KPI reports get updated

      HInt:
      See comment for slack convo on suspected cause.

       

      mgm-controller-panel

        This is the controller panel for Smart Panels app

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                Unassigned Unassigned
                michal.konopski Michal Konopski
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                  Updated:
                  Resolved:

                  Salesforce