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    • Icon: Task Task
    • Resolution: Unresolved
    • Icon: L3 - Default L3 - Default
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    • documentation
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      Context:
      https://docs.camunda.io/optimize/apis-tools/optimize-api/optimize-api-authorization/#how-to-obtain-the-access-token-for-c8-saas-cloud-usage

      Even as an Optimize dev it took me a while to figure out how to retrieve the correct token, we should update the docs so they're clearer and easier to follow. The main issues for me where:

      • I didnt know what "the authorization server" is (in "send a token issue POST request to the authorization server with the following content:"). Turns out you have to navigate to your API client and copy the oAuth URL for that
      • the documented audience is wrong, it says the default is `optimize.camunda.io` but using that I got a 401. I guessed "optimize.ultrawombat.com" and that worked, but I dont see this documented anywhere
      • this wasn't an issue for me but I think for users its not clear that you have to do this as a separate step before using the Optimize API, and then use the returned token in the auth header for the Optimize API. Users may assume that the {"client_id": "<client-id>", ....} body is to be sent to the public optimize api 

       

      AT:

      • authorization docs are easier to follow

        This is the controller panel for Smart Panels app

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              • Icon: Task Task
              • Resolution: Unresolved
              • Icon: L3 - Default L3 - Default
              • None
              • None
              • documentation
              • None
              • Not defined

                Context:
                https://docs.camunda.io/optimize/apis-tools/optimize-api/optimize-api-authorization/#how-to-obtain-the-access-token-for-c8-saas-cloud-usage

                Even as an Optimize dev it took me a while to figure out how to retrieve the correct token, we should update the docs so they're clearer and easier to follow. The main issues for me where:

                • I didnt know what "the authorization server" is (in "send a token issue POST request to the authorization server with the following content:"). Turns out you have to navigate to your API client and copy the oAuth URL for that
                • the documented audience is wrong, it says the default is `optimize.camunda.io` but using that I got a 401. I guessed "optimize.ultrawombat.com" and that worked, but I dont see this documented anywhere
                • this wasn't an issue for me but I think for users its not clear that you have to do this as a separate step before using the Optimize API, and then use the returned token in the auth header for the Optimize API. Users may assume that the {"client_id": "<client-id>", ....} body is to be sent to the public optimize api 

                 

                AT:

                • authorization docs are easier to follow

                  This is the controller panel for Smart Panels app

                        Unassigned Unassigned
                        helene.waechtler Helene Waechtler
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                        2 Start watching this issue

                          Created:
                          Updated:

                              Unassigned Unassigned
                              helene.waechtler Helene Waechtler
                              Votes:
                              0 Vote for this issue
                              Watchers:
                              2 Start watching this issue

                                Created:
                                Updated: