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  1. Camunda Optimize
  2. OPT-7498

Downloaded outlier process instances are not filtered correctly

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    • Resolution: Unresolved
    • Icon: L3 - Default L3 - Default
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      What/Where is the issue ?

      In outlier analysis, when trying to download outlier instances, the number of instances download does not match the shown count.

      Environment: C7/ C8SaaS/ C8SM

      Optimize version : 3.12-snapshot - 3.11, 3.10 and potentially 3.9 as well
      ES version : 8.9
      OS + Browser version : macOS + Chrome

      Steps to reproduce:

      • Go to analysis page - outlier/task analysis
      • Select a process that has outliers
      • Click on the flow node with outliersĀ 
      • Click on the "download instances" buttonĀ 
      • open the downloaded excel sheet and count the instances in the file

      Observed behavior:

      The downloaded instances are much higher than the show number of outliers

      Expected behavior:

      The downloaded instances match the number of outliers

      Additional Information:

      The backend outlier query only looks at completed instances. When downloading the instances, we need an additional filter to filter for only completed instances.

      Moreover, we currently on filter on the higher outlier bound but we do not do the same for lower outlier bound.

      See https://camunda.slack.com/archives/C068W271W2W/p1701964953380909
      for more context

        This is the controller panel for Smart Panels app

              michal.konopski Michal Konopski
              omran.abazeed Omran Abazeed
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                Created:
                Updated: