Uploaded image for project: 'camunda BPM'
  1. camunda BPM
  2. CAM-13087

Historic Incidents should support a resolution message (for use with resolved and deleted incidents) to allow the resolution/deletion reasons to be documentated.

    XMLWordPrintable

Details

    • Feature Request
    • Resolution: Won't Do
    • L3 - Default
    • None
    • None
    • None
    • None

    Description

      When Incidents are saved in the history there is no indicators or why incidents were resolved or deleted.  There should be a message field that allows us to document why a incident was resolved/deleted/closed, etc.  

       

      Common example would be a non-blocking custom incident was created (execution.createIncident(...) ), for a user task (such as: a incident is created during a Start listener on a user task), and then the user task is completed normally, the previously created incident gets its state set to deleted, but there is no indicator / message explaining if it was deleted by automatically, manually, because it was a false flag, etc.

      mgm-controller-panel

        This is the controller panel for Smart Panels app

        Attachments

          Issue Links

            is related to

            Feature Request - A new feature of the product, which has yet to be developed. CAM-12270 I want to add an annotation to incidents

            • L3 - Default - Minor issue or issue with existing workaround, feature requests and questions
            • Closed

            Activity

              People

                nikola.koevski Nikola Koevski
                StephenOTT Stephen Russett
                Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                  Created:
                  Updated:
                  Resolved:

                  Salesforce