Historic Incidents should support a resolution message (for use with resolved and deleted incidents) to allow the resolution/deletion reasons to be documentated.

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    • Type: Feature Request
    • Resolution: Won't Do
    • Priority: L3 - Default
    • None
    • Affects Version/s: None
    • Component/s: None
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      When Incidents are saved in the history there is no indicators or why incidents were resolved or deleted.  There should be a message field that allows us to document why a incident was resolved/deleted/closed, etc.  

       

      Common example would be a non-blocking custom incident was created (execution.createIncident(...) ), for a user task (such as: a incident is created during a Start listener on a user task), and then the user task is completed normally, the previously created incident gets its state set to deleted, but there is no indicator / message explaining if it was deleted by automatically, manually, because it was a false flag, etc.

        This is the controller panel for Smart Panels app

              Assignee:
              Nikola Koevski
              Reporter:
              Stephen Russett
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                Created:
                Updated:
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