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  1. camunda BPM
  2. CAM-14907

Camunda Cockpit not showing up after upgrade of our micro service

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    • Icon: Bug Report Bug Report
    • Resolution: Won't Fix
    • Icon: L3 - Default L3 - Default
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    • cockpit
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      Environment (Required on creation): after upgrading to higher version camunda cockpit is showing up in local but when deployed to test environment kubernetes camunda cockpit is not showing up

      Description (Required on creation; please attach any relevant screenshots, stacktraces, log files, etc. to the ticket):

      upgraded from:

      Spring-Boot:  (v1.5.8.RELEASE)
        Camunda BPM: (v7.8.0-ee)
        Camunda BPM Spring Boot Starter: (v2.3.0)

       

      upgraded to:

      Spring-Boot:  (v2.2.3.RELEASE)  
      Camunda BPM: (v7.13.0-ee)  
      Camunda BPM Spring Boot Starter: (v7.13.0-ee)

      Steps to reproduce (Required on creation):

      Observed Behavior (Required on creation):

      Expected behavior (Required on creation):

      Root Cause (Required on prioritization):

      Solution Ideas (Optional):

      Hints (optional):

        This is the controller panel for Smart Panels app

          1. CockpitLocal-MicroServiceRunningOnEclipse-Working_log.txt
            36 kB
          2. TestEnvironmentCockpit-MicroServiceRunningOnKubernetes-NotWorking.txt
            73 kB

            [CAM-14907] Camunda Cockpit not showing up after upgrade of our micro service

            Scott Ghidiu added a comment -

            Hi sp9487 ,

            Thanks for contacting us with this issue.

            It appears you have raised a Support request in the Camunda BPM project. Such issues are not subject to the agreed SLAs and they can be viewed by all internet users. Requests in the Support project on the other hand can only be seen by your authorized support contacts and us. You can find more information about this in our documentation.

            If you intended to raise a Support issue, please create new ticket in Support project or let us know and we'll create an issue in the Support project for you.

            Best Regards,

            Scott

            Scott Ghidiu added a comment - Hi sp9487 , Thanks for contacting us with this issue. It appears you have raised a Support request in the Camunda BPM project . Such issues are not subject to the agreed SLAs and they can be viewed by all internet users. Requests in the Support project on the other hand can only be seen by your authorized support contacts and us. You can find more information about this in our documentation . If you intended to raise a Support issue, please create new ticket in Support project or let us know and we'll create an issue in the Support project for you. Best Regards, Scott

            Scott Ghidiu added a comment -

            Hi sp9487 ,

            1. New Support ticket SUPPORT-14725 has been created.
            2. We are going to delete this CAM ticket in order to ensure confidentiality.
            3. For any questions about the process, you can reach out to the CSM.

            Best Regards,

            Scott

            Scott Ghidiu added a comment - Hi sp9487 , New Support ticket SUPPORT-14725 has been created. We are going to delete this CAM ticket in order to ensure confidentiality. For any questions about the process, you can reach out to the CSM. Best Regards, Scott

            Souvik Paul added a comment -

            Hello Scott .... I am not able to access SUPPORT-14725.

            Please share how can I access SUPPORT-14725.

            Regards

            Souvik

            Souvik Paul added a comment - Hello Scott .... I am not able to access SUPPORT-14725. Please share how can I access SUPPORT-14725. Regards Souvik

            Scott Ghidiu added a comment -

            Hi sp9487 ,

            From the Support ticket:

            Any Camunda support related tickets from AT&T must be opened and facilitated through an authorized support contact. 

            Could you please work with one of the AT&T support resources and have them re-open the SUPPORT ticket? 

            Sony Anthony - sa8331@att.com

            Sudhanshu Dash - sd039p@att.com

            Sami Horani - sh853x@att.com

            Ravi Jammalamadaka - rj6168@att.com

            Cory Boslet - cb645j@att.com

            Anders Olsson - ao685f@att.com

            Scott Ghidiu added a comment - Hi sp9487 , From the Support ticket: Any Camunda support related tickets from AT&T must be opened and facilitated through an authorized support contact.  Could you please work with one of the AT&T support resources and have them re-open the SUPPORT ticket?  Sony Anthony -  sa8331@att.com Sudhanshu Dash -  sd039p@att.com Sami Horani -  sh853x@att.com Ravi Jammalamadaka -  rj6168@att.com Cory Boslet -  cb645j@att.com Anders Olsson -  ao685f@att.com

            Thorben Lindhauer added a comment -

            We are closing this ticket as part of our backlog grooming. Reasons:

            • This is a question for product support or the user forum

            Thorben Lindhauer added a comment - We are closing this ticket as part of our backlog grooming. Reasons: This is a question for product support or the user forum

              scott.ghidiu Scott Ghidiu
              sp9487 Souvik Paul
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                Created:
                Updated:
                Resolved: