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  1. camunda BPM
  2. CAM-6724

Improve "Implement Custom Incident Handlers" documention

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      Description

      Problem:
      The documentation says (see [1]):

      An example of a custom incident handler could be a handler which, in addition to the default behavior, also sends an email to an administrator.

      This could be a misleading, so that someone thinks that he just have to add a custom incident handler to do something in addition to the default behavior. But adding a custom incident handler for example for the incident type failedJob overwrites the default behavior with the custom incident handler. As a consequence, the default incident handler is not executed anymore. If the default behavior should be executed, then the custom incident handler must also invoke the default incident handler.

      AT:

      • improve the documentation so that it is clear what to do if something should happen in addition to the default behavior

      [1]: https://docs.camunda.org/manual/7.5/user-guide/process-engine/incidents/#implement-custom-incident-handlers

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            Assignee:
            matthijs.burke Matthijs Burke
            Reporter:
            roman.smirnov Roman Smirnov
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