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With ~~CAM-1689~~ it is possible to create a custom incident, for example:

runtimeService.createIncident("foo", ...);

In that the a registered custom incident handler name foo is not called.

AT:

when a custom incident is created and a custom incident handler for the given type exists, then the custom incident handler should be invoked to create the incident
if there does not exist a custom incident handler for the given type, then an incident is created (without calling any custom incident handler)
the same behavior should also be applied in case of resolving a custom incident

is related to

CAM-1689 I can create / resolve an incident through public API

When creating/resolving a custom incident the related custom incident handler is invoked