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Uploaded image for project: 'Camunda Optimize'
  1. Camunda Optimize
  2. OPT-5097

Allow users to adjust durations to only include Business Hours

      What is the desired functionality that you are missing?

      As a User I would like to exclude non-business hours from the calculation of task and process instance durations.

      As a User I would like to be able to configure how business hours are being calculated.

      Which problem are you going to solve with this functionality?

      **When looking at durations - especially durations of user tasks - or processes that mainly consist of user tasks or where user tasks are a driver for long durations - including non-business hours leads to longer durations. This is especially true when looking e.g. at Idle or Work Time of User Tasks.

      Acceptance Criteria

      • Consider different timezones
      • Exclude weekends

      Hint

        This is the controller panel for Smart Panels app

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            Uploaded image for project: 'Camunda Optimize'
            1. Camunda Optimize
            2. OPT-5097

            Allow users to adjust durations to only include Business Hours

                What is the desired functionality that you are missing?

                As a User I would like to exclude non-business hours from the calculation of task and process instance durations.

                As a User I would like to be able to configure how business hours are being calculated.

                Which problem are you going to solve with this functionality?

                **When looking at durations - especially durations of user tasks - or processes that mainly consist of user tasks or where user tasks are a driver for long durations - including non-business hours leads to longer durations. This is especially true when looking e.g. at Idle or Work Time of User Tasks.

                Acceptance Criteria

                • Consider different timezones
                • Exclude weekends

                Hint

                  This is the controller panel for Smart Panels app

                        Unassigned Unassigned
                        felix.mueller Felix Mueller
                        Votes:
                        0 Vote for this issue
                        Watchers:
                        3 Start watching this issue

                          Created:
                          Updated:

                              Unassigned Unassigned
                              felix.mueller Felix Mueller
                              Votes:
                              0 Vote for this issue
                              Watchers:
                              3 Start watching this issue

                                Created:
                                Updated: