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  1. Camunda Optimize
  2. OPT-5247

Reports to view raw data visualized as a table generate errors when accessing the result page for more than 10000 records

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    Description

      What are the steps to reproduce your problem?

      1. Create > 10K BPMN and DMN instances in Camunda Platform.
      2. After import is complete build Process and Decision reports on the BPMN and DMN.
      3. Configure the reports:
        1. View: Raw Data.
        2. Visualization: Table.

      What is the problem?

      In the report builder, try to go to any page for result index > 10000, the screen shows the error:

      An application error occured.
      Refresh your browser or close it and sign in again.
      
      Cannot read property 'name' of null

      The browser's developer tools show the response error:

      {
        "errorCode" : "elasticsearchError",
        "errorMessage" : "Elasticsearch encountered an error. If this issue persists, please contact your administrator.",
        "detailedMessage" : "Elasticsearch exception [type=search_phase_execution_exception, reason=all shards failed]",
        "reportDefinition" : null
      }

      After the report is created and saved, run the report then try to go to any page for result index > 10000, the screen shows the error:

      This link is not valid.
      Go to Homeā€¦

      The browser's developer tools show the same response error code as above.
      What would be the expected behavior:
      Report builder and report view should work for process and decision reports to view raw data visualized as a table for result index > 10000.

      mgm-controller-panel

        This is the controller panel for Smart Panels app

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                Unassigned Unassigned
                daniel.ewing Daniel Ewing
                Giuliano Rodrigues Lima Giuliano Rodrigues Lima
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                  Created:
                  Updated:

                  Salesforce