As a developer
I want to view how decision rules were applied when analyzing process data
So that I verify that the business rule task performed as expected
Use Cases
(MH) Download data to evaluate whether DMNs behaved as expected in Excel (SUPPORT-11648)
(SH) Serve as backup of decision data so it can be deleted (SUPPORT-11648)
(NTH) Easily view the DMN table associated with a business rule task
(NTH) Filter process data based on decision data (OPT-5891/SUPPORT-12581)
Why
DMN is a major feature of our platform and allows banks, telcos, and insurance companies to leverage business domain knowledge in automating decision-making, especially when they're complex. This drives business-IT alignment, and it's popular. About 40% of our customers have filed a support ticket for DMN. However, customers have only opened [6 FRs|project = OPT AND labels = SUPPORT AND labels = dmn] in Optimize, and we don't have decision reports in Cloud so we don't have usage data. One customer said this ticket would resolve the "missing link" between decision and process data.
If we can solve this problem, our customers can better leverage DMN data to improve their process performance.
Complicating Factors
Complex DMN tables might have over 100 rows
One customer has 200 DMNs in production with ~50-100 users
Per-instance decision data is unavailable when the engine's DB is wiped, so we have to store it in Optimize
Workarounds
The user must click each process instance to see how rules were applied
If decision instance data is unavailable, the user has to manually recreate the decisions
Ideal State
This is an incremental step towards OPT-5891, where we enable process instance filtering based on decision rule data
HOWEVER, the leading solution is to include decision rule data at the flow-node level as peers to variables. Flow-node level data is not available for filtering or visible in the raw data report.
Business rule tasks can be repeated. How should they be displayed? (e.g. TableName-1, based on comparing timestamps).
Here's how the existing workflow goes
The user clicks the link in the table view (top) to see how DMN rules were applied (bottom)
Solution Definition
Solution Ideas
Add a column to the raw data report with decision data
Design Notes (Videos, mockups, guidance)
User Scenario
GIVEN I am viewing a raw data decision report
(MH)THEN I am able to see a column for matched rules for decision instances
GIVEN I am viewing a saved raw data decision report
(MH)THEN I am able to download the CSV containing the matched rules
GIVEN I am limited by the number of downloadable records
THEN I can perform analysis on the sample
OR I am able to increase the configuration to allow a higher download
Omran Abazeed
added a comment - This ticket was migrated to github: https://github.com/camunda/camunda-optimize/issues/10666 . Please use this link for any future references and continue any discussion there.
Unassigned
Eric Lundberg
Giuliano Rodrigues Lima
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The support case is kept open until the issue is resolved.","iconUrl":"/images/icons/statuses/document.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Queued in Backlog</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/invisible.png\" value=\"10004\" title=\"In Test\" data-simple-status=\"{"id":"10004","name":"In Test","description":"","iconUrl":"/images/icons/statuses/invisible.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">In Test</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10005\" title=\"Ready\" data-simple-status=\"{"id":"10005","name":"Ready","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Ready</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10006\" title=\"Ready for Review\" data-simple-status=\"{"id":"10006","name":"Ready for Review","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Ready for Review</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10008\" title=\"Ready for Testing\" data-simple-status=\"{"id":"10008","name":"Ready for Testing","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Ready for Testing</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/subtask.gif\" value=\"10009\" title=\"Review\" data-simple-status=\"{"id":"10009","name":"Review","description":"This status is managed internally by JIRA Software","iconUrl":"/images/icons/subtask.gif","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Review</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/closed.png\" value=\"10010\" title=\"Done\" data-simple-status=\"{"id":"10010","name":"Done","description":"","iconUrl":"/images/icons/statuses/closed.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Done</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/open.png\" value=\"10011\" title=\"To Do\" data-simple-status=\"{"id":"10011","name":"To Do","description":"Waiting for Hiring Manager to enter info.","iconUrl":"/images/icons/statuses/open.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">To Do</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10112\" title=\"Delegated to Consulting\" data-simple-status=\"{"id":"10112","name":"Delegated to Consulting","description":"The issue has been delegated to a consultant. Now the consultant is responsible for the progress of the issue.","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Delegated to Consulting</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/information.png\" value=\"10212\" title=\"In Review\" data-simple-status=\"{"id":"10212","name":"In Review","description":"","iconUrl":"/images/icons/statuses/information.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">In Review</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10312\" title=\"In Development\" data-simple-status=\"{"id":"10312","name":"In Development","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">In Development</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10412\" title=\"In Design Review\" data-simple-status=\"{"id":"10412","name":"In Design Review","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">In Design Review</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10512\" title=\"Review Completed\" data-simple-status=\"{"id":"10512","name":"Review Completed","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Review Completed</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"10612\" title=\"Triage\" data-simple-status=\"{"id":"10612","name":"Triage","description":"","iconUrl":"/","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Triage</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"10613\" title=\"Ready to be Picked\" data-simple-status=\"{"id":"10613","name":"Ready to be Picked","description":"","iconUrl":"/","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Ready to be Picked</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"10614\" title=\"Archiv/ Not possible\" data-simple-status=\"{"id":"10614","name":"Archiv/ Not possible","description":"This status is managed internally by Jira Software","iconUrl":"/","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Archiv/ Not possible</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10615\" title=\"Requested Quote\" data-simple-status=\"{"id":"10615","name":"Requested Quote","description":"Hardware ordering new employee","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Requested Quote</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10616\" title=\"Requested PO\" data-simple-status=\"{"id":"10616","name":"Requested PO","description":"Accounts ready","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Requested PO</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"10617\" title=\"Waiting for Feedback\" data-simple-status=\"{"id":"10617","name":"Waiting for Feedback","description":"This status is managed internally by Jira Software","iconUrl":"/","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Waiting for Feedback</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10618\" title=\"Waiting for Delivery\" data-simple-status=\"{"id":"10618","name":"Waiting for Delivery","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Waiting for Delivery</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"10619\" title=\"Epic Backlog\" data-simple-status=\"{"id":"10619","name":"Epic Backlog","description":"This status is managed internally by Jira Software","iconUrl":"/","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Epic Backlog</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"10620\" title=\"Testing\" data-simple-status=\"{"id":"10620","name":"Testing","description":"This status is managed internally by Jira Software","iconUrl":"/","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Testing</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"10712\" title=\"Ready for QA\" data-simple-status=\"{"id":"10712","name":"Ready for QA","description":"This status is managed internally by Jira Software","iconUrl":"/","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Ready for QA</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"10713\" title=\"Waiting for 3rd Party\" data-simple-status=\"{"id":"10713","name":"Waiting for 3rd Party","description":"This status is managed internally by Jira Software","iconUrl":"/","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Waiting for 3rd Party</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"10715\" title=\"Ready for PROD\" data-simple-status=\"{"id":"10715","name":"Ready for PROD","description":"This status is managed internally by Jira Software","iconUrl":"/","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Ready for PROD</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10716\" title=\"Ext Review\" data-simple-status=\"{"id":"10716","name":"Ext Review","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Ext Review</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10812\" title=\"Accounts Created\" data-simple-status=\"{"id":"10812","name":"Accounts Created","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Accounts Created</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"10813\" title=\"Deprecated\" data-simple-status=\"{"id":"10813","name":"Deprecated","description":"This status is managed internally by Jira Software","iconUrl":"/","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Deprecated</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"10814\" title=\"Ready for UAT\" data-simple-status=\"{"id":"10814","name":"Ready for UAT","description":"This status is managed internally by Jira Software","iconUrl":"/","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Ready for UAT</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/status_generic.gif\" value=\"10913\" title=\"Under Review\" data-simple-status=\"{"id":"10913","name":"Under Review","description":"","iconUrl":"/images/icons/status_generic.gif","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Under Review</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/status_generic.gif\" value=\"10914\" title=\"Approved\" data-simple-status=\"{"id":"10914","name":"Approved","description":"","iconUrl":"/images/icons/status_generic.gif","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Approved</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/status_generic.gif\" value=\"10915\" title=\"Cancelled\" data-simple-status=\"{"id":"10915","name":"Cancelled","description":"","iconUrl":"/images/icons/status_generic.gif","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Cancelled</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/status_generic.gif\" value=\"10916\" title=\"Rejected\" data-simple-status=\"{"id":"10916","name":"Rejected","description":"","iconUrl":"/images/icons/status_generic.gif","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Rejected</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"11012\" title=\"Assigned\" data-simple-status=\"{"id":"11012","name":"Assigned","description":"This status is managed internally by Jira Software","iconUrl":"/","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Assigned</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"11013\" title=\"Declined/Deprecated\" data-simple-status=\"{"id":"11013","name":"Declined/Deprecated","description":"This status is managed internally by Jira Software","iconUrl":"/","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Declined/Deprecated</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11112\" title=\"Pending\" data-simple-status=\"{"id":"11112","name":"Pending","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Pending</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"11212\" title=\"Backlog\" data-simple-status=\"{"id":"11212","name":"Backlog","description":"","iconUrl":"/","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Backlog</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11413\" title=\"Rework\" data-simple-status=\"{"id":"11413","name":"Rework","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Rework</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11414\" title=\"Documentation Review\" data-simple-status=\"{"id":"11414","name":"Documentation Review","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Documentation Review</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"11513\" title=\"Discover\" data-simple-status=\"{"id":"11513","name":"Discover","description":"This status is managed internally by Jira Software","iconUrl":"/","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Discover</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"11514\" title=\"Define\" data-simple-status=\"{"id":"11514","name":"Define","description":"This status is managed internally by Jira Software","iconUrl":"/","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Define</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11515\" title=\"Committed\" data-simple-status=\"{"id":"11515","name":"Committed","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Committed</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"11612\" title=\"WILL NOT BE DONE\" data-simple-status=\"{"id":"11612","name":"WILL NOT BE DONE","description":"This status is managed internally by Jira Software","iconUrl":"/","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">WILL NOT BE DONE</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"11712\" title=\"Deprioritized\" data-simple-status=\"{"id":"11712","name":"Deprioritized","description":"This status is managed internally by Jira Software","iconUrl":"/","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Deprioritized</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"11812\" title=\"Blocked\" data-simple-status=\"{"id":"11812","name":"Blocked","description":"This status is managed internally by Jira Software","iconUrl":"/","statusCategory":{"id":4,"key":"indeterminate","colorName":"inprogress"}}\">Blocked</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11912\" title=\"Storyboard (Draft)\" data-simple-status=\"{"id":"11912","name":"Storyboard (Draft)","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Storyboard (Draft)</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11913\" title=\"Storyboard (Final)\" data-simple-status=\"{"id":"11913","name":"Storyboard (Final)","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Storyboard (Final)</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11914\" title=\"Ready to Publish\" data-simple-status=\"{"id":"11914","name":"Ready to Publish","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Ready to Publish</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11915\" title=\"Ready to Launch\" data-simple-status=\"{"id":"11915","name":"Ready to Launch","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Ready to Launch</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"11916\" title=\"Sprint Backlog\" data-simple-status=\"{"id":"11916","name":"Sprint Backlog","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Sprint Backlog</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12012\" title=\"Automatically Resolved\" data-simple-status=\"{"id":"12012","name":"Automatically Resolved","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Automatically Resolved</option>\n <option class=\"imagebacked\" data-icon=\"/\" value=\"12013\" title=\"Selected for Development\" data-simple-status=\"{"id":"12013","name":"Selected for Development","description":"","iconUrl":"/","statusCategory":{"id":2,"key":"new","colorName":"default"}}\">Selected for Development</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"12112\" title=\"Ignored\" data-simple-status=\"{"id":"12112","name":"Ignored","description":"","iconUrl":"/images/icons/statuses/generic.png","statusCategory":{"id":3,"key":"done","colorName":"success"}}\">Ignored</option>\n </optgroup>\n</select>\n </div>\n \n","validSearcher":true,"isShown":true},"labels":{"name":"Label","viewHtml":" <div class=\"searcherValue\">\n \n <label class=\"fieldLabel\" for=\"fieldlabels\">Label:</label><span id=\"fieldlabels\" class=\"fieldValue\">\n \n dmn\n</span></div>\n","editHtml":"\n <div class=\"field-group aui-field-labels\" >\n <label for=\"searcher-labels\">Labels</label> <select class=\"js-label-checkboxmultiselect\" multiple=\"multiple\" id=\"searcher-labels\" name=\"labels\" data-placeholder-text=\"Find Labels...\">\n <option value=\"dmn\" title=\"dmn\" selected=\"selected\">dmn</option>\n </select>\n </div>\n \n","jql":"labels = dmn","validSearcher":true,"isShown":true}}}
[{"id":-1,"name":"My open issues","jql":"assignee = currentUser() AND resolution = Unresolved order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":true},{"id":-2,"name":"Reported by me","jql":"reporter = currentUser() order by created DESC","isSystem":true,"sharePermissions":[],"requiresLogin":true},{"id":-4,"name":"All issues","jql":"order by created DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-5,"name":"Open issues","jql":"resolution = Unresolved order by priority DESC,updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-9,"name":"Done issues","jql":"statusCategory = Done order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-3,"name":"Viewed recently","jql":"issuekey in issueHistory() order by lastViewed DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-6,"name":"Created recently","jql":"created >= -1w order by created DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-7,"name":"Resolved recently","jql":"resolutiondate >= -1w order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-8,"name":"Updated recently","jql":"updated >= -1w order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false}]
sebastian.bathke
Can you double check if the way I wrote the user scenario makes sense.
Thanks