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  1. Camunda Optimize
  2. OPT-5488

Email Alerts work in the Cloud

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    • 3 - Expected

      Currently, cloud email alerts aren't working as they are not configured to be enabled, nor have an SMTP server we can use for it. We should make sure we are able to send email alerts before GA.

      ATs:

      • Email alerts can be sent from Camunda Cloud clusters
      • webhooks can be disabled

        This is the controller panel for Smart Panels app

          1.
          		 Reject email addresses that are not for valid Cloud Users Sub-task Done Unassigned
          2.
          		 Enable Alerts in cloud environments Sub-task Done Unassigned
          3.
          		 Emails are sent to valid cloud users Sub-task Done Unassigned

            [OPT-5488] Email Alerts work in the Cloud

            Cornelius added a comment -

            Hi joshua.windels, Since all Optimize instances deployed to Camunda Cloud will be using the same SMTP server (Sendgrid), we need to ensure our email "reputation" does not get hurt, e.g. because recipients mark the Optimize reports as SPAM. One way to minimize the risk would be to allow reports only to be sent to members of the org or to email addresses belonging to a defined domain. Have you considered this yet?

            Cornelius added a comment - Hi joshua.windels , Since all Optimize instances deployed to Camunda Cloud will be using the same SMTP server (Sendgrid), we need to ensure our email "reputation" does not get hurt, e.g. because recipients mark the Optimize reports as SPAM. One way to minimize the risk would be to allow reports only to be sent to members of the org or to email addresses belonging to a defined domain. Have you considered this yet?

            Cornelius added a comment -

            Thanks for elaborating, joshua.windels!

            Cornelius added a comment - Thanks for elaborating, joshua.windels !

            Asia Malina added a comment -

            No Design involvement needed.

            Asia Malina added a comment - No Design involvement needed.

              Unassigned Unassigned
              joshua.windels Joshua Windels
              Joshua Windels Joshua Windels
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