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  1. Camunda Optimize
  2. OPT-5928

Assign Process Owner

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    • 1
    • Not defined
    • 3 - Expected

      Problem Definition

      User Story

      As a process owner
      I want to claim a process
      So that people know the point of contact/ DRI

      PM Notes (Customer requests, context, assumptions)

      • When many processes have been automated, there are likely multiple individuals responsible across the whole portfolio of processes. It takes additional effort to figure out whom to talk to about a given process.
      • In the future, we will integrate this with Modeler and pull from the same database. In the short term, we can hold this separately.

      Solution Definition

      Solution Ideas

      See below

      User Scenario

      NAVIGATION

      GIVEN I am viewing a list of processes
      (MH) AND I have edit permissions for Optimize (user)
      (MH) AND I have access to a given process
      (MH) THEN an option to enter a process owner is provided
      (MH) AND I may select any Optimize user
      (SH) AND the user must have access to the process

      SET PROCESS OWNER
      WHEN a process owner is set
      AND process goal alerts are present
      (SH) THEN the process owner is added to the process's goal alerts email list

      REMOVE PROCESS OWNER
      WHEN a process owner is removed
      AND process goal alerts are present
      (SH) THEN the old process owner is removed from the process's goal alerts email list

      Metrics (if applicable)

      • (MH) Number of times a process owner has been assigned OR
      • (NTH) Count of processes with a process owner

        This is the controller panel for Smart Panels app

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              Unassigned Unassigned
              eric.lundberg Eric Lundberg
              Omran Abazeed Omran Abazeed
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                Created:
                Updated:
                Resolved: