Details
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Feature Request
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Resolution: Fixed
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L3 - Default
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None
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1
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S
Description
Problem Definition
User Story
As a new user
I want to immediately see KPIs
So that I can easily customize them and create more
Use Cases
- Learn how to create KPIs
- Learn how to use percentiles
- Have a basic set of KPIs to seed the processes page
PM Notes (Customer requests, context, assumptions)
Update the Process Performance Dashboard by adding 5 KPI reports an updating the "Is my process within control" report
- Process instances completed within last 30 days (goal 200)
- P75 process instance duration (goal 1 day)
- P99 process instance duration (goal 7 days)
- % process instances completing within 7 days (goal 99%)
- % process instances with no incidents (goal 99%)
- P99, P90, P75, P50 process instance duration grouped by week
Add new reports to the template list - % process instances reaching a defined flow node - Success Rate (edit filter to only show successful end events)
- % process instances not passing through a user task - Automation Rate (edit filter to exclude user tasks)
- P75 process instance duration (goal 1 day)
- % process instances completing within 7 days (goal 99%)
- % process instances with no incidents (goal 99%)
Solution Definition
Solution Ideas
Update templates
Design Notes (Videos, mockups, guidance)
N/A
User Scenario
GIVEN I am creating a dashboard
WHEN I select the Process Performance Dashboard
THEN I see an updated set of reports (see notes above)
GIVEN I am creating a report
WHEN I am viewing the template list
THEN an updated set of reports is available
Metrics (if applicable)
- Supports a higher number of KPI reports created
