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  1. camunda BPM
  2. CAM-12382

Using the Optimize Rest-API I can retrieve the historic incidents

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    Description

      AT:

      • Using the Rest-API, Optimize can perform custom queries against the engine for the historic incidents
      • the custom SQL-queries work on all databases
      • the whole implementation is not in the public package and should not be publicly documented
      • the new endpoints are documented in the rest-API documentation for Optimize engineers
      • if authorization is enabled and the request is done with basic authentication, only users that have admin rights or READ_HISTORY/ALL permission on the Process definition, decision definition and tenant resource can perform these queries. If the user is not authorized, he receives an appropriate response telling the user that.
      • the new endpoint is backported down to 7.12

      Context:
      In Optimize, we want to create new reports that allow users to get insights to how many incidents occurred in certain tasks, are open, or how long it took to resolve them.

      Follow-up Ticket:
      Add indexes to speed up the sorting: https://jira.camunda.com/browse/CAM-12383

      mgm-controller-panel

        This is the controller panel for Smart Panels app

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                thorben.lindhauer Thorben Lindhauer
                johannes.heinemann Johannes
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                  Salesforce