I can analyze User Tasks on their idle and work time

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      AT:

      • New View selection entries:
        • User Task
          • Idle time (Start Time - First Claim Time): we calculate work time also if we have unassign in between
          • Work time (First Claim Time-End Time): we calculate work time also if we have unassign in between
          • Total time (Start Time-End Time)
      • Visualize as: table, bar, heat
      • metrics to implement: min,max,avg,median (while avg is highest priority due being the default in first iteration)
      • we add to docs that we use first claim time and that reassigns are not reflected in the metrics

        This is the controller panel for Smart Panels app

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              Reporter:
              Johannes
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