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  1. Camunda Optimize
  2. OPT-2106

Reports showing the distribution of user tasks across assignees & candidate groups

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      AT:

      • Users of Optimize NEED A WAY TO find out which user tasks are currently running vs completed grouped by candidate group, assignees
        BECAUSE this information helps them to see where the instances are stuck and they can manually escalate with this information.
      • Users of Optimize NEED A WAY TO find out how many user tasks are currently running vs completed grouped by candidate group, assignees
        BECAUSE this information helps them to find out how the work is distributed on a number level.
      • Users of Optimize NEED A WAY TO find out which user tasks took a long time to be completed grouped by candidate group or assignee
        BECAUSE this information helps them to see which users or groups take a long time to complete tasks.

      Hints:
      We want to import:

      • Candidate Groups & Users
      • Assignee

      This information can be disabled by the technical configuration, so that it is not being imported → This is relevant because many German companies won’t allow this. We should also think about Plugin Point for this Information.

        This is the controller panel for Smart Panels app

          1.
          		 Import historic identity link logs Sub-task Done Unassigned
          2.
          		 Move user task duration status to duration configuration Sub-task Done Unassigned
          3.
          		 Move the selection of user task duration time in the report builder to the configuration overlay Sub-task Done Unassigned
          4.
          		 Using the Optimize Rest-API I can evaluate user task duration grouped by assignee Sub-task Done Unassigned
          5.
          		 Using the Optimize Rest-API I can evaluate user task duration grouped by candidate group Sub-task Done Unassigned
          6.
          		 Allow to disable the import of user task worker data/historic link logs Sub-task Done Unassigned
          7.
          		 Using the Optimize Rest-API I can evaluate user task frequency reports Sub-task Done Unassigned
          8.
          		 Using the Optimize Rest-API I can evaluate user tasks such that the frequency is grouped by assingee/candidate and distributed over user tasks Sub-task Done Unassigned
          9.
          		 Add new user task reports to the report builder Sub-task Done Unassigned
          10.
          		 User task reports can be distributed by user task Sub-task Done Unassigned
          11.
          		 Using the Optimize Rest-API I can evaluate user tasks such that the duration is grouped by assingee/candidate and distributed over user tasks Sub-task Done Unassigned

              Unassigned Unassigned
              felix.mueller Felix Mueller
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                Created:
                Updated:
                Resolved: