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  1. Camunda Optimize
  2. OPT-2106

Reports showing the distribution of user tasks across assignees & candidate groups

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    • PM Priority:
      10

      Description

      AT:

      • Users of Optimize NEED A WAY TO find out which user tasks are currently running vs completed grouped by candidate group, assignees
        BECAUSE this information helps them to see where the instances are stuck and they can manually escalate with this information.
      • Users of Optimize NEED A WAY TO find out how many user tasks are currently running vs completed grouped by candidate group, assignees
        BECAUSE this information helps them to find out how the work is distributed on a number level.
      • Users of Optimize NEED A WAY TO find out which user tasks took a long time to be completed grouped by candidate group or assignee
        BECAUSE this information helps them to see which users or groups take a long time to complete tasks.

      Hints:
      We want to import:

      • Candidate Groups & Users
      • Assignee

      This information can be disabled by the technical configuration, so that it is not being imported → This is relevant because many German companies won’t allow this. We should also think about Plugin Point for this Information.

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              Assignee:
              Unassigned
              Reporter:
              felix.mueller Felix Müller
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