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    • Not defined

    Description

      Context: 
      Reports, combo reports and decision reports.
      In Report and in Dashboads.
      In edit and in saved views.
      In raw data in Reports and from pop over

      Types:
      No data due to...
      1.10,000 Data points error / other error
      2. due to filter
      3. Reports with configurations that result in no data
      4. due to incomplete or no setup
      5* No data when changing between process definitions in a report (See attached bug video )

      Goal of messaging
      1. To communicate error
      2. To communicate filtered out data state
      3. Display no data configuration
      3. To communicate incomplete setup

       

      Design & Concept

      Warning and Error

      Warning or error messages with varying amounts of information.

      No Data due to filter

      Reports and decision reports (also Dashboards)
      • Display warning message in filter pop over in saved modes.
      • Display empty charts: discuss handling of axis in kickoff.
      • Display 0 instance count wherever possible rather than a no data message
      • Display – for durations (instead of no data messages)
      • Display process diagram without heat
      • Discuss display of pie charts. (Skeleton perhaps)

      • look to incident reports with no incidents for context.
         * Unauthorised reports - how do we treat it now? 

      Raw Data (in Report and modals)


      Do not display empty chart in this case. Show warning message.

      No Data due incomplete setup

      Reports and decision reports.

      In edit mode - remove grey background, but retain current messaging.

      In saved mode - Display warning message.

      Designs

      Design of messages -> https://zpl.io/2p86GZJ 

      Example screens -> **https://zpl.io/aN6yY79

      See attached video for example

       

      mgm-controller-panel

        This is the controller panel for Smart Panels app

        Attachments

          1. Info Outlined.svg
            1 kB
          2. No data bug.mov
            1.38 MB
          3. No Data in Dashboard.mov
            3.63 MB
          4. warning.svg
            2 kB

          Activity

            People

              Unassigned Unassigned
              asia.malina Asia Malina
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              Dates

                Created:
                Updated:
                Resolved:

                Salesforce