• Not defined

      Context: 
      Reports, combo reports and decision reports.
      In Report and in Dashboads.
      In edit and in saved views.
      In raw data in Reports and from pop over

      Types:
      No data due to...
      1.10,000 Data points error / other error
      2. due to filter
      3. Reports with configurations that result in no data
      4. due to incomplete or no setup
      5* No data when changing between process definitions in a report (See attached bug video )

      Goal of messaging
      1. To communicate error
      2. To communicate filtered out data state
      3. Display no data configuration
      3. To communicate incomplete setup

       

      Design & Concept

      Warning and Error
      —
      Warning or error messages with varying amounts of information.

      No Data due to filter
      —
      Reports and decision reports (also Dashboards)
      • Display warning message in filter pop over in saved modes.
      • Display empty charts: discuss handling of axis in kickoff.
      • Display 0 instance count wherever possible rather than a no data message
      • Display – for durations (instead of no data messages)
      • Display process diagram without heat
      • Discuss display of pie charts. (Skeleton perhaps)

      • look to incident reports with no incidents for context.
         * Unauthorised reports - how do we treat it now? 

      Raw Data (in Report and modals)

      –
      Do not display empty chart in this case. Show warning message.

      No Data due incomplete setup
      —
      Reports and decision reports.

      In edit mode - remove grey background, but retain current messaging.

      In saved mode - Display warning message.

      Designs

      Design of messages -> https://zpl.io/2p86GZJ 

      Example screens -> **https://zpl.io/aN6yY79

      See attached video for example

       

        1. Info Outlined.svg
          1 kB
          Asia Malina
        2. No data bug.mov
          1.38 MB
          Asia Malina
        3. No Data in Dashboard.mov
          3.63 MB
          Asia Malina
        4. warning.svg
          2 kB
          Asia Malina

            Assignee:
            Unassigned
            Reporter:
            Asia Malina
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              Created:
              Updated:
              Resolved: